Returns & Exchanges

At Fiorelli, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and tagged items. If your new accessory isn't quite right, our simple online process makes returns and exchanges effortless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the protective dust bag is included to prevent damage during transit.

• 3.
  Print and Attach Label

  Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Deliver your package to any authorized drop-off location and keep your receipt; you will receive a notification once your refund is processed.